A deposit of £100/$180 per booking or £100/$180 per week (whichever is higher) is required
with the completed booking form. Confirmation of receipt of the form and deposit will normally
be made within seven days. Once confirmed the deposit will be non-refundable but will be
deducted from the rental amount due. A refundable security deposit will be charged prior
to arrival to the value of $400/£250. This security deposit is made to cover any breakages or
damages that may occur whilst you are using our home and also cover any excessive cleaning
costs or excessive utility bills caused by external doors or windows being left open whilst
the air conditioning is on. The security deposit will be refunded, normally within 30 days of
departure, if no damage, breakages, excessive cleaning or excessive utility bills occur. The
cost of any damage, breakages, excessive cleaning cost or excessive utility bills will be
deducted from this security deposit and the balance returned along with an itemised invoice.
Where the cost of replacement or repair exceeds the security deposit you will remain liable for
payment of all associated costs.
You as our client may cancel the booking at any time after it has been confirmed.
Cancellation must be made in writing (email is acceptable) and the following cancellation charges will apply :
i) More than 8 weeks before expected arrival - deposit only forfeited;
ii) Between 4 weeks and 8 weeks before expected arrival - 50% of total cost forfeited, unless alternate booking found;
iii) Less than 4 weeks before expected arrival - 100% of total cost forfeited.
If through circumstances beyond our control it is necessary for us to cancel a booking
(which would be wholly exceptional) we will refund any monies paid, without interest or
further compensation.
Alterations to confirmed bookings can be made, following a request from you as
the client, at our discretion as owners. To effect such a change an administration
fee of £10/$15 will be charged. Any changes need to be notified to us in writing (email is acceptable) together with the fee.
Florida State Law prohibits sub-letting, sharing or assigning. Therefore only the persons
named on the booking form are allowed to stay in the house, any persons not shown on the booking
form will be asked to leave. Please note that due to Florida laws the MAXIMUM occupancy of this villa
is 10 persons regardless of age; legal action may be taken if this number is exceeded.
The rental period commences at 4:00pm on the day of your arrival, and ceases at 10:00am on
the day of departure, as shown on the booking form. The property will be cleaned before
your arrival and again after your departure. If your stay is for less than 5 days the cleaning
fee will be charged directly to you. All rentals are inclusive of electricity, water and local
sales taxes. A telephone is available for your use in the villa, with local calls being free of charge,
but you will need a pre-paid phone card or credit card for long distance or international calls. Free wireless
internet access also available in the villa.
If pool heating is required, this must be requested at the time of booking, and shown on the booking
form. There is an additional charge for pool heating and this must be paid with the final balance.
In the event that pool heating is requested and paid for, we as owners cannot guarantee the temperature
of the pool water as this will vary being dependent on many different factors, not least the
prevailing weather conditions at the time of your visit.
No items or contents must be removed from the house. This includes linens and towels etc. Any missing items
found following the inventory check will be deducted from your security deposit. Any breakages,
damage or any sudden failure of equipment within the property must be reported to the Management
Company immediately. An inventory list is available in the villa and it is in your interest as guests
that you confirm nothing is missing. Any missing items must be reported to the Management Company immediately on
arrival (next day at the latest).
Clients are recommended to take out adequate holiday insurance to over eventualities such as cancellation, accident, sickness and damage.
We, as owners or our agents, do not accept any liability whatsoever for death, personal injury, accidents, loss or damage to persons or personal
effects however caused as a result of the use of the villa, pool or jacuzzi. It is the responsibility of you, as our clients,
to ensure that you act at all times in a responsible manner, exercising due care and diligence for
the health and safety of those using our home. In particular an adult member of the party must take responsibility to
ensure that children are ALWAYS properly supervised when in the pool, jacuzzi and surrounding area. Also, please bear
in mind that the villa is situated on a development of both residential and vacation homes. Therefore, we as owners or
our agents cannot be held responsible for any ongoing construction, alterations to existing houses or any noise as a
result thereof on or around our property.
In the unlikely event of a complaint during your stay please contact our Management Company immediately,
do not wait until you are on your way home. If the matter is not resolved, you as our client must follow up
the complaint, in writing (email is acceptable), to us as the owners within 14 days of the end of the rental
period. If the matter has not been reported or dealt with as detailed above then we, as owners, cannot accept any
responsibility. But be assured we will follow-up any complaints, since we want you, as our clients (and potential future friends)
to enjoy your stay in our house as much as we ourselves do.
We, as owners or our agents, cannot accept, be responsible for or be liable in respect of interruption of
any service, loss, damage or changes caused by force majeure (eg. strikes, floods, closure of airports,
weather conditions or other events beyond our control). In the unlikely event of a complaint during your stay,
please contact our Management Company immediately.
Other than in the pool area, no smoking is permitted in the villa at any time.
No pets are allowed.
It is agreed by all parties that any action arising out of or in connection with this contract will
be governed by English Law and exclusive jurisdiction is conferred on the English Courts. Should any part
of this contract be deemed to be void by rule of law, the remainder of this contract will continue in full
force and effect.